Terms of Service

Last updated: July 31, 2026

Agreement and Acceptance

These Terms of Service govern your use of marloflow (marloflow Osaühing) and its services. By accessing our website and engaging with our mobile dent removal services, you agree to be bound by these terms. We provide paintless dent repair and hail damage removal services in the Tartu region. If you do not agree to these terms, please refrain from using our website and services.

Scope of Services

We offer professional paintless dent removal, hail damage repair, and minor panel repair services delivered as a mobile service to customers in Tartu and surrounding areas. Our services are designed to restore vehicle appearance without traditional repainting methods. All service descriptions, pricing, and availability information provided on our website are subject to verification upon customer contact. We reserve the right to assess each vehicle individually and determine service feasibility before confirming appointments.

User Obligations

When using our services, you agree to provide accurate and truthful information about your vehicle and its condition. You are responsible for ensuring that your vehicle is accessible at the agreed location and time for service appointments. You must not misrepresent the nature of damage or use our services for any unlawful purpose. We expect professional and respectful conduct during all interactions with our team members.

Intellectual Property

All content on our website, including text, images, graphics, logos, and design elements, is the property of marloflow or our content providers and is protected by copyright laws. You may not reproduce, distribute, modify, or transmit any content without our prior written permission. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action. We grant you a limited license to view and use our website for personal, non-commercial purposes only.

Limitations of Liability

We provide our services on an "as-is" basis. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. Our liability is limited to the amount paid for services rendered. We do not guarantee specific results and recommend that customers obtain independent assessments of vehicle damage before engaging our services. We are not responsible for damages caused by third parties or circumstances beyond our reasonable control.

Service Termination

We reserve the right to refuse service to any customer whose conduct violates these terms or our policies. We may terminate or suspend service provision at any time if you breach your obligations or engage in unlawful activity. Cancellation policies for scheduled appointments are available upon request. Either party may terminate the service relationship with written notice. Termination does not affect your obligation to pay for services already rendered.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Estonia. Any disputes arising from these terms or our services shall be subject to the jurisdiction of Estonian courts. We comply with all applicable Estonian regulations regarding consumer protection, data privacy, and business operations. You agree to resolve any disputes through applicable legal channels in Estonia.